Start with the issue, then the location
A Melbourne CBD search can be useful for comparing teams with different specialisations. Ask who will do the work and who will supervise it, especially when a firm has several practice departments.
The directory covers Melbourne. These are browsing areas, not court boundaries or a guarantee that every listed firm serves every town. Check the firm’s actual address and ask whether it can take on your matter before making arrangements.
Appointments and access to advice
If you are travelling into the city, confirm that the first meeting needs to be in person. For litigation, ask about the likely mix of office meetings, online conferences and attendance at the venue stated in your notice.
A central office may be convenient, but the lawyer’s experience, availability and communication style still matter. Ask whether the person at the first meeting will handle the file and how work is allocated to other solicitors or a barrister. If you are travelling into the city, establish whether a video consultation would achieve the same purpose.
Compare the scope, not just the quoted price
Ask what the initial consultation includes: listening to the background, reviewing documents, written advice or taking action. Request an estimate that separates the lawyer’s work from searches, applications, expert reports and other external costs. A free consultation or a fixed fee may cover a limited step rather than the complete matter.
Agree who will handle the file, how you will receive updates and when you must approve additional work. If another practitioner, barrister or adviser may be needed, ask who will arrange that work and how their charges will be explained.
Questions worth asking before you engage a firm
- Do you regularly handle this type of matter in VIC, and do you have capacity to assist now?
- Which facts or documents do you need before you can give an estimate?
- Who will be my main contact, and which meetings or appearances require attendance?
- What is included in the fee, what could change it, and when will you tell me?
- Is a specialist, community service or different process better suited to this issue?
