Choosing the right kind of assistance
Identify the government decision, the agency and the result sought. A service complaint, merits review and court challenge are different processes. The right pathway depends on the actual decision rather than a general disagreement with an agency.
Working with a firm in Brisbane North & Moreton Bay
Chermside, Redcliffe, North Lakes and Caboolture span Brisbane North and Moreton Bay. A convenient office can help, but confirm that the lawyer regularly handles the specific issue you want resolved.
For government & public law, ask which parts of the work the firm handles itself and whether it has relevant QLD experience. Let the lawyer know if a property, employer, other party or existing proceeding is outside Brisbane North & Moreton Bay. Your home address alone does not determine the applicable process.
How the engagement may progress
- 01
Keep the complete notice, reasons and review information. Record when and how the decision was received.
- 02
Ask whether internal review, a tribunal, complaint or court process is available. The Administrative Review Tribunal reviews specified Commonwealth decisions, not every government matter.
- 03
Identify evidence relevant to the disputed findings and ask how the agency file can be obtained. Clarify the result the reviewer can provide.
Fees and the scope of work
Clarify charges for advice, submissions, appearances and reports. Ask about legal aid or specialist assistance where appropriate.
Ask for a written scope identifying the work you are authorising, the person responsible and when costs will be reviewed. If you only want advice on one step, say so before the firm begins wider work.
Dates to raise at first contact
Give the decision and receipt dates immediately. A general complaint may not preserve an opportunity to seek formal review.
Questions to ask a government & public law adviser
- Which body can review this decision?
- What date and requirements need immediate attention?