What to discuss at the first meeting
Explain where the incident happened, who may control the premises and what was reported at the time. A lawyer will need to assess the facts and evidence rather than infer responsibility from the fact of an injury.
Ask about the cost and practicality of investigating responsibility before committing to a full claim.
Working with a firm in Riverina & Murray
Riverina and Murray matters may involve NSW and Victoria, particularly where people, property or businesses are based on both sides of the border. Identify each relevant location before comparing legal services.
For public liability, ask which parts of the work the firm handles itself and whether it has relevant NSW experience. Let the lawyer know if a property, employer, other party or existing proceeding is outside Riverina & Murray. Your home address alone does not determine the applicable process.
How the engagement may progress
- 01
Provide a chronology, relevant locations and employer or insurer details, together with forms and decisions already received.
- 02
Discuss medical, employment, incident and expense records. Ask who will obtain reports and how access, privacy and expert costs will be managed.
- 03
Have any offer, assessment or release explained before agreeing. Clarify what a resolution would cover and whether related claims need separate advice.
Fees and the scope of work
Ask for the written meaning of no win, no fee, including expenses, any uplift and possible other costs. The phrase alone is not enough to compare arrangements.
Ask for a written scope identifying the work you are authorising, the person responsible and when costs will be reviewed. If you only want advice on one step, say so before the firm begins wider work.
Dates to raise at first contact
Ask early about notice, claim and review limits in the relevant scheme. Keep the incident date and every insurer decision available for assessment.
Questions to ask a public liability adviser
- What evidence is needed about the incident?
