What to discuss at the first meeting
Describe the treatment, the concern and the effect on you in chronological order. The lawyer should explain whether independent medical assessment is needed and how that differs from making a service complaint.
An unsatisfactory outcome does not by itself establish negligence; ask for an assessment based on records and appropriate expertise.
Working with a firm in Mallee
Mildura and Swan Hill are the listed centres for the Mallee. Matters connected with the Murray or neighbouring states may involve more than one jurisdiction, so identify where the property, people and events are located.
For medical negligence, ask which parts of the work the firm handles itself and whether it has relevant VIC experience. Let the lawyer know if a property, employer, other party or existing proceeding is outside Mallee. Your home address alone does not determine the applicable process.
How the engagement may progress
- 01
Provide a chronology, relevant locations and employer or insurer details, together with forms and decisions already received.
- 02
Discuss medical, employment, incident and expense records. Ask who will obtain reports and how access, privacy and expert costs will be managed.
- 03
Have any offer, assessment or release explained before agreeing. Clarify what a resolution would cover and whether related claims need separate advice.
Fees and the scope of work
Ask for the written meaning of no win, no fee, including expenses, any uplift and possible other costs. The phrase alone is not enough to compare arrangements.
Ask for a written scope identifying the work you are authorising, the person responsible and when costs will be reviewed. If you only want advice on one step, say so before the firm begins wider work.
Dates to raise at first contact
Ask early about notice, claim and review limits in the relevant scheme. Keep the incident date and every insurer decision available for assessment.
Questions to ask a medical negligence adviser
- What expert review is needed?
