What to discuss at the first meeting
Describe the conduct, when it happened and any complaint or response already made. Different workplace, discrimination and safety processes may need to be considered.
Ask about confidentiality, communication and any continuing employment relationship when planning the next step.
Working with a firm in Gold Coast
Southport, Surfers Paradise, Robina and Coolangatta offer different starting points for a Gold Coast search. A matter involving Tweed Heads or a NSW asset should be identified as cross-border from the first enquiry.
For workplace discrimination & harassment, ask which parts of the work the firm handles itself and whether it has relevant QLD experience. Let the lawyer know if a property, employer, other party or existing proceeding is outside Gold Coast. Your home address alone does not determine the applicable process.
How the engagement may progress
Gather the contract, dates, pay records and relevant correspondence. Identify the employer’s legal name rather than only a trading name.
Ask which law or process applies and whether its requirements are met. Fair Work Commission unfair dismissal applications have a 21-day filing timeframe, making prompt advice important.
Agree how to respond, prepare for a meeting or assess a settlement. Have any release and confidentiality terms explained before signing.
Fees and the scope of work
Advice on a single document, an investigation response and ongoing representation need different estimates. Ask what negotiation and appearance work is covered.
Ask for a written scope identifying the work you are authorising, the person responsible and when costs will be reviewed. If you only want advice on one step, say so before the firm begins wider work.
Dates to raise at first contact
Put the dismissal or decision date in the first enquiry. Ask whether an external deadline is running while an internal complaint is being considered.