What to discuss at the first meeting
Identify the debtor’s legal name, the basis of the debt and whether it is disputed. Compare the practical cost of recovery with the amount and evidence available.
Obtaining a decision and successfully recovering money are different stages; ask about both.
How the engagement may progress
- 01
Explain the transaction, amount involved, parties and desired result. Provide the current agreement and relevant entity or trust details.
- 02
Ask which risks need legal, accounting, tax or technical advice. Identify essential terms and those you are willing to negotiate.
- 03
Agree who negotiates, approves documents and tracks continuing obligations. Clarify whether post-completion advice is included.
Fees and the scope of work
Request a defined scope or staged budget with assumptions about document review and negotiation rounds. Personal guarantees, tax and related disputes may need separate work.
Ask for a written scope identifying the work you are authorising, the person responsible and when costs will be reviewed. If you only want advice on one step, say so before the firm begins wider work.
Dates to raise at first contact
Highlight signing dates, finance conditions and demands. Raise an inability to meet debts immediately so appropriate advice can be identified before further commitments.
Questions to ask a debt recovery adviser
- What evidence supports the amount claimed?
- Which recovery step is proportionate and what could it cost?
- Who is your client: the business or me personally?
- What specialist input is required?
- Which risks and exclusions should I understand before approving the document?
